Guest Services

Guest Services Desk

Pacific Werribee’s Guest Services Desk is located near Best & Less and open during the following hours.
 
The Guest Services team can be reached via email at [email protected].
 
*Please note, gift cards are available up until 10 minutes prior to closing time each day. Please plan accordingly if you wish to purchase a gift card from the desk. 
 
Here you can find:
  • Information on Pacific Werribee’s retailers and events
  • Provision of Pacific Werribee Gift Certificates
  • Hiring of wheelchairs, plus motorised scooters
  •  Lost and found property register
  • Community Information
  • General enquiries

Lost and Found

Contact Guest Services Team (link email: [email protected]) for more information, or use the Contact Us (link to Contact Us page) form.

Gift Cards

The perfect gift every time. A Pacific Werribee Gift Card is the ultimate way to keep that someone special spoilt for choice.
 
Gift Cards can be purchased for any amount between $20 and $500, with a $1.50 issuance fee per card. All gift cards are valid for 36 months from the date of issue.
 
Gift Cards are currently available for purchase from our Guest Services Desk, located near Best & Less. EFTPOS and credit card payments accepted only.
 
Click here for more information .

Free WiFi

Free Wi-Fi is available at Pacific Werribee. To connect, ensure Wi-Fi on your device is enabled and select the available network profile "Pacific Werribee".

Open your Internet browser and follow the prompts to login.

*Click to view the Terms and Conditions.

ATMs

With so many fabulous things to do and find at Pacific Werribee, we have made your experience easier with all major bank ATMs within your reach at every turn, on all levels.

For specific locations, refer to the Centre Directory map.